Shipping Policy
At illunexia, we are committed to delivering your 2D fishing shirts safely and efficiently. Please review our shipping policy below for details about processing times, shipping methods, and delivery estimates.
Order Processing Time
All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
Shipping Time & Delivery Estimates
- United States: 5–10 business days
- International Orders: 7–20 business days (depending on destination)
Please note that delivery times are estimates and may vary due to customs processing, carrier delays, weather conditions, or peak seasons.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method. We may offer free shipping promotions from time to time.
Tracking Your Order
After your order ships, you will receive a tracking number via email. Please allow 24–48 hours for tracking updates to appear in the carrier’s system.
Incorrect Address
Please ensure your shipping address is correct at checkout. illunexia is not responsible for delays or lost packages due to incorrect or incomplete addresses provided by the customer.
Lost or Delayed Packages
If your package is significantly delayed or appears lost, please contact us at contact@illunexia.shop. We will work with the shipping carrier to assist you in resolving the issue.
Customs & Import Taxes (International Orders)
International customers are responsible for any customs fees, import duties, or taxes required by their country. These charges are not included in the item price or shipping cost.
Contact Us
If you have any questions regarding shipping, please contact us:
Email: contact@illunexia.shop
Phone: +1 5054642123